This Privacy Policy explains how Annu Violin processes the personal data of website visitors and people who contact us.
1. Data Controller
Company / Data Controller: Annu Violin Annu Violin
Business ID: [Business ID] [Y-tunnus]
Email: info@annuviolin.com
Website: https://annuviolin.com
For questions concerning data protection, you can contact us using the email address provided above.
2. What Personal Data Do We Collect?
We may collect the following information when you contact us through the website contact form or by email:
- Name
- telephone number, if provided
- information about the event, such as the date, location and type of occasion
- the content of your message
- any other information you provide when contacting us
The website server may also collect technical information, including:
- IP address
- browser and device information
- date and time of the visit
- pages viewed
- technical log data
Please do not submit unnecessary sensitive personal data through the contact form.
3. Why Do We Process Personal Data?
Personal data is processed for the following purposes:
- responding to enquiries and quote requests
- identifying wishes and requirements concerning a performance
- preparing quotations
- preparing and fulfilling performance agreements
- managing customer relationships
- ensuring the functionality and security of the website
- fulfilling legal obligations, such as accounting requirements
Personal data is not used for automated decision-making or profiling.
4. Legal Basis for Processing Personal Data
Depending on the situation, the processing of personal data is based on:
- taking steps before entering into a contract, such as responding to a quote request
- performing a contract
- the data controller’s legitimate interest in managing customer communications and maintaining a secure and functional website
- compliance with a legal obligation, such as retaining accounting records
- consent when required by law, for example when using non-essential cookies
5. Where Do We Obtain Personal Data?
Personal data is primarily collected directly from you:
- through the website contact form
- by email
- by telephone
- during other communications or throughout the customer relationship
6. How Long Do We Retain Personal Data?
Personal data relating to enquiries and quote requests is retained only for as long as necessary for the purposes for which it is processed.
As a general rule, data is retained as follows:
- toteutumattomiin tarjouspyyntöihin liittyviä tietoja enintään 12 kk viimeisestä yhteydenotosta
- information relating to a customer relationship or contract is retained for the duration of the customer relationship and afterwards for as long as required for handling potential claims or complying with applicable legislation
- information included in accounting records is retained for the period required by accounting legislation
- technical website logs are retained for the period considered necessary by the service provider
Information that is no longer required is deleted or anonymised.
7. Recipients of Personal Data and Service Providers
Personal data may be processed through services used to operate and maintain the website and by the providers of those services. These may include:
- the website hosting provider
- WordPress and the website’s technical plugins
- the WPForms contact form
- the email service provider
- the website administrator or technical partner
- public authorities when required by law
Service providers process personal data only to the extent necessary to provide their services.
Personal data is not sold to third parties.
8. Tietojen siirtäminen EU:n tai ETA:n ulkopuolelle
Some of the services used on the website may process personal data outside the European Union or the European Economic Area.
Any such transfers are carried out using safeguards required under data protection legislation, such as the European Commission’s Standard Contractual Clauses or another lawful transfer mechanism.
9. Cookies and Similar Technologies
The website may use essential cookies that are necessary for its technical operation, security and the retention of language preferences.
Third-party content embedded on the website, such as YouTube videos, may set cookies or collect information about the user’s activity. The video service provider may receive information such as the user’s IP address, browser information and video viewing activity.
Non-essential cookies are used only with the user’s consent when required by law.
You can also manage and delete cookies through your browser settings. Blocking cookies may affect the functionality of certain website features or videos.
10. Embedded Content
The website may include content provided by third parties, such as YouTube videos.
Embedded content behaves in the same way as it would if you visited the third party’s own website. The service provider may collect information about you, use cookies and monitor your activity in accordance with its own privacy practices.
11. Protection of Personal Data
Personal data is protected through appropriate technical and organisational measures.
Access to personal data is limited to persons who require it to perform their duties. The website and its administration are protected using measures such as usernames, passwords, encrypted HTTPS connections, software updates and backups.
12. Your Data Protection Rights
Under applicable data protection legislation, you have the right to:
- obtain confirmation as to whether your personal data is being processed
- request access to your personal data
- request the correction of inaccurate or incomplete information
- request the deletion of your personal data when there is no lawful basis for retaining it request the restriction of processing object to processing based on legitimate interests
- withdraw your consent
- at any time when processing is based on consent
- receive personal data you have provided and, in certain circumstances,
- transfer it from one system to another lodge a complaint with the competent supervisory authority
- These rights are not absolute in every situation.
For example, a statutory retention obligation may prevent the immediate deletion of certain information.
You can exercise your rights by contacting us using the email address listed in section 1 of this Privacy Policy.
13. Lodging a Complaint
If you believe that your personal data has been processed in violation of data protection legislation, you have the right to lodge a complaint with the Office of the Data Protection Ombudsman in Finland.
Further information is available on the website of the Office of the Data Protection Ombudsman.
14. Changes to This Privacy Policy
This Privacy Policy may be updated if the website’s services, personal data processing practices or applicable legislation change.
The current version will be published on this page, and the date of the latest update will be stated at the beginning of the Privacy Policy.